How do I reach Shopediea for customer service for enquiries?
For all questions and enquiries you can email us at [email protected]
Our Customer Care team are available to answer your questions 9am to 5.30pm Monday to Friday AEST. If you contact us outside of this time, please allow 48 hours for a response.
Do you have a physical store and can I pick up my order?
Our Dubbo retail space will be opening mid August 2021, and we will have in-store collection available from this time onward. In the meantime, we are online-only.
When will my purchase be shipped?
Domestic orders made before 2pm AEST are dispatched that day.
International orders are processed within 24 hours.
*During any sale periods delivery times may be extended.
What payment methods do you accept?
Shopediea accepts payment via PayPal,, Visa, MasterCard & Afterpay (for Australian orders).
Please contact us at [email protected] for any enquiries.
How do I return or exchange an order?
Please refer to our Returns & Exchanges page for a detailed description of our return and exchange policies and processes. You have 7 days to contact us regarding your wish to return an item (s). Email us at [email protected]
How do I return or exchange a gift?
We offer size exchanges or store credit for gift returns. Please contact us with information you may have on the original order.
How do I buy a gift card?
Gift Cards can be purchased at www.harrietandkay.com. Gift Cards are available in AUD only and expire 1 year from the date of purchase. Choose to have the voucher emailed directly to the receiver as an e-card, have it sent to yourself or email [email protected]. if you prefer to receive a physical gift card.